HubSpot as a single source of truth for Shoper

Shoper implemented HubSpot to centralize stores, payments, delivery, and support data—giving sales, marketing, and CS one shared customer view.

360°

Customer view

Custom

Deal scoring

Reliable

Forecasting

Shoper - Customer Listing Page
Customer Success Ops

Dedicated Onboarding Pipeline for Shoper

How a dedicated onboarding pipeline gave Shoper full visibility into customer activation and progress.

Trackable

Customer Onboarding

Measurable

Product Adoption

Otovo Customer Listing image
Customer Success Ops

Ticketing Standardized Across 13 Markets

Enabled self-service and automated ticket handling for Otovo—so duplicated work drops, and customer satisfaction goes up

+20%

CSAT

Automated

Ticketing

Intractive Case Study Graph
Customer Success Ops

Making Renewals Predictable

How Intractive prevents churn with an automated renewal process and a health scoring system. 

Automated

Renewal pipeline

Real-time

Customer Health Score

The way you go to market will never be the same.

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