Featured case study · eRecruiter

Moving to HubSpot.
Rethinking how marketing works.

eRecruiter needed to keep marketing moving while replacing Pardot. Together, we prioritised an MVP, rebuilt essential processes and helped the team take ownership of HubSpot.

MVP first

Essential processes up and running

Less manual work

Behaviour-based audience targeting

Team ownership

One-to-one sessions and team training

Read the eRecruiter case study
Shoper - Customer Listing Page
Customer Success Ops

Dedicated Onboarding Pipeline for Shoper

How a dedicated onboarding pipeline gave Shoper full visibility into customer activation and progress.

Trackable

Customer Onboarding

Measurable

Product Adoption

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Otovo Customer Listing image
Customer Success Ops

Ticketing Standardized Across 13 Markets

Enabled self-service and automated ticket handling for Otovo—so duplicated work drops, and customer satisfaction goes up

+20%

CSAT

Automated

Ticketing

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Intractive Case Study Graph
Customer Success Ops

Making Renewals Predictable

How Intractive prevents churn with an automated renewal process and a health scoring system. 

Automated

Renewal pipeline

Real-time

Customer Health Score

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