CONSULTING, IMPLEMENTATION & ONGOING SUPPORT

A clear sales process. A pipeline you can trust.

We design your sales process, build it into HubSpot and connect your tools—so leads reach the right people, deals have clear next steps and forecasts use consistent data.

Romeo Mann, founder of MAN Digital Book a strategy call Casual chat /w our founder

“Their professionalism and technical ability have been crucial in implementing a new sales process through HubSpot in all 13 countries…”

Matteo Ciprandi Corporate Dev Manager, Otovo

Trusted by teams across industries

THE PROBLEM

Sales slows down when the process breaks.

Missed handoffs, manual work and unreliable forecasts get in the way of selling. We fix the processes, data and systems behind them.

WHERE SALES GETS STUCK

  • Forecasts keep changing Stages mean different things to different reps, so managers rebuild the forecast before every review.
  • Handoffs lose context Qualification stays in calls and notes. The next rep starts again, and follow-up slips.
  • Admin takes time from selling Reps copy data, create reminders and chase updates across tools instead of moving deals forward.
  • Every report tells a different story Inconsistent fields and separate spreadsheets make it hard to agree what is happening in the pipeline.
  • Disconnected tools create workarounds Records drift between systems. Teams re-enter information and lose track of which tool owns it.

WITH MAN DIGITAL SALES OPS

  • Forecasts built on shared criteria Agreed stages, forecast categories and review routines give managers a consistent view of pipeline risk.
  • Context travels with the deal Shared qualification, clear owners and handoff rules carry the right information to the next person.
  • Less manual work between steps Routing, tasks and follow-up workflows handle repeatable work, with clear paths for exceptions.
  • One shared reporting foundation Clean CRM data, agreed definitions and shared dashboards support consistent sales reviews.
  • Connected tools with clear ownership Defined mappings, integrations and error handling keep the right data moving between systems.

WHAT WE DO

Sales operations services

Sales operations consulting with hands-on implementation, from CRM improvements to forecasts and integrations.

  • CRM optimization

    We organize your CRM around how your team sells: clear pipelines, useful fields, reliable data and accountable owners.

    What you get

    Agreed pipeline stages, field definitions, data-quality rules and owners, configured in HubSpot.

  • Sales workflow design & automation

    We design qualification, handoffs, deal stages, proposal steps and approval paths with your team. Then we build the agreed workflow in HubSpot.

    What you get

    A documented path from qualified opportunity to approved proposal and close, with clear owners and next steps.

  • Forecasting & analytics

    We agree the measures, forecast categories and review routines, then build the dashboards around them.

    What you get

    A shared view of pipeline health, conversion and revenue risk.

  • GTM integrations

    We connect the tools your go-to-market team uses and define how records, fields and handoffs stay in sync.

    What you get

    Connected systems with agreed data mappings and error handling.

Built and run in HubSpot, connected to the tools your team already uses. Clear customer data, qualification rules and handoffs give HubSpot’s Growth Context a foundation that reflects how your team sells.

Case Studies

A selection of work across teams and markets.

Explore more case studies
  1. Aleksandra Rząd Base Aleksandra Rząd Head of Business Intelligence, Base.com
    Aleksandra Rząd Head of Business Intelligence, Base.com

    Base

    One CRM foundation across international markets

    We consolidated regional CRMs and spreadsheets into one shared HubSpot setup, standardized pipelines and trained Sales, CS and Operations teams.

    Comparable reporting
    Consistent data across markets
    Shared processes
    A repeatable foundation for expansion

    “With all markets consolidated into one CRM, our analysis, reporting, and planning are now much easier and more reliable.”

    Read the story: Base
  2. Tomasz Pazdro hubraum · Deutsche Telekom Tomasz Pazdro Marketing & Communication, hubraum
    Tomasz Pazdro Marketing & Communication, hubraum

    hubraum · Deutsche Telekom

    Clear priorities from cleaner CRM data

    We cleaned and centralized startup data, introduced contact and company scoring, and built dashboards for scouting and incubation programs.

    Prioritized outreach
    Teams can identify relevant startups
    Program visibility
    Attendance and performance in view

    “Clean CRM data, segmentation, and analytics gave us a consistent approach to selecting startups and tracking results.”

    Read the story: hubraum · Deutsche Telekom
  3. Adam Szepkouski Eastward Partners Adam Szepkouski Chief Operating Officer, Eastward Partners
    Adam Szepkouski Chief Operating Officer, Eastward Partners

    Eastward Partners

    A sales pipeline built for complex recruitment deals

    We structured lead qualification, automated lead creation and standardized deal-value calculations so Sales and Finance could work from consistent information.

    Reliable forecasting
    Clearer expected revenue
    Pipeline visibility
    Deal values and invoicing in view

    “…built exceptional processes and workflows that are going to save our team boatloads of time.”

    Read the story: Eastward Partners
  4. Matteo Ciprandi Otovo Matteo Ciprandi Corporate Dev Manager, Otovo
    Matteo Ciprandi Corporate Dev Manager, Otovo

    Otovo

    One sales process across 13 markets

    We unified pre-sales qualification, automated follow-up and defined shared sales-stage KPIs so teams could manage sales consistently across markets.

    13 markets
    One shared sales process
    Comparable KPIs
    Visibility into sales bottlenecks

    “…implementing a new sales process through HubSpot in all 13 countries…”

    Read the story: Otovo
  5. Paweł Zmysłowski WhiteLabel Coders Paweł Zmysłowski CEO, WhiteLabel Coders
    Paweł Zmysłowski CEO, WhiteLabel Coders

    WhiteLabel Coders

    One qualification standard from SDR to closer

    We set one qualification and handover standard in HubSpot for SDRs and closers, supported by automated routing and follow-up safeguards.

    Structured handover
    Context reaches the closer
    Visible sources
    First touch to closed-won

    “Their expertise has been invaluable to us”

    Read the story: WhiteLabel Coders
  6. Jan Zaborowski Codelab Jan Zaborowski Marketing Manager, Codelab
    Jan Zaborowski Marketing Manager, Codelab

    Codelab

    Accelerating speed-to-lead for Codelab

    We designed an automated system where website form fills trigger immediate lead creation, enrichment and round-robin assignment.

    Smart
    Lead routing
    Clean
    Lead pipeline
    Centralized
    Lead review

    “…leads are routed correctly, follow-ups happen on time, and we can see which lead sources work best.”

    Read the story: Codelab
Explore more case studies

HOW WE WORK

Agree the process. Build it. Make it stick.

Work with us from process design through rollout and improvement.

  1. 01

    Architect

    Agree what needs to change

    • Map the gaps, set priorities and design the sales process together.
    • You get: A process map, scoped roadmap and acceptance criteria.
    • Your team: Shares real deal examples and agrees the priorities.
  2. 02

    Run

    Build it into the way you work

    • Configure the CRM, connect workflows and test the handoffs before rollout.
    • You get: A tested setup, documented workflows and role-based training.
    • Your team: Tests real scenarios and signs off the working process.
  3. 03

    Compound

    Add automation, insights and AI

    • Automate more of the sales process and connect further systems to the CRM.
    • You get: Forecasts, actionable insights and AI agents built on connected data.
    • Your team: Decides which automation, insights and AI agents come next.

WORK WITH US

Sales operations support that fits your organization

Choose managed sales operations or specialist support for your in-house team. We agree who owns the work and how priorities are set.

  • Managed Sales Operations

    We manage the agreed CRM, workflow, reporting and integration work, from process design to ongoing improvement.

    WHAT YOU GET

    One agreed scope across CRM, workflows, reporting and integrations.

  • Fractional Team Support

    Add specialists to your in-house sales or RevOps team.

    WHAT YOU GET

    Specialists deliver the work you prioritize together.

  • You retain sales targets, team management and selling.

  • We agree scope, responsibilities and timing before work begins.

LEADERSHIP

Work directly with MAN Digital’s leadership

Romeo Mann and Przemek Orlikowski lead MAN Digital and stay involved in client work. One of them joins scoping to set priorities with you, and you can reach both directly for the whole engagement. The delivery team below runs the CRM, workflow and reporting work.

  • Romeo Mann
    Founder

    Romeo Mann

    Works with you to clarify priorities and connect the sales process to business goals.

    LinkedIn
  • Przemek Orlikowski
    CEO

    Przemek Orlikowski

    Keeps the architecture and delivery aligned with the agreed scope and standard.

    LinkedIn

YOUR DELIVERY TEAM

Meet your sales operations team

  • Stéphanie Oudin

    Partner

    Stéphanie Oudin

    Shapes the frameworks and operating models behind our revenue operations work.

  • Jakub Pasik

    Head of RevOps

    Jakub Pasik

    Designs and implements HubSpot revenue workflows for clients.

  • Anna Jancy

    RevOps Consultant

    Anna Jancy

    Works on marketing and sales automation, with inbound marketing and sales experience.

  • Dorota Puchlew-Grzelak

    RevOps Consultant

    Dorota Puchlew-Grzelak

    Works on CRM, customer journeys and marketing automation across international markets.

  • Justine Petit-Debray

    RevOps Consultant

    Justine Petit-Debray

    Helps B2B teams connect marketing, sales and customer success processes through CRM data.

  • Kuba Kazimierczyk

    RevOps Consultant

    Kuba Kazimierczyk

    Implements HubSpot and automates CRM workflows.

  • Silva Nazaryan

    RevOps Consultant

    Silva Nazaryan

    Helps teams build HubSpot workflows, manage sales pipelines and use the platform through practical training.

  • Piotr Wernio

    RevOps Consultant

    Piotr Wernio

    Combines CRM administration, workflow automation and business analysis with a background in Salesforce.

VERIFIED FOR THE WORK

Specialists in HubSpot and revenue operations

HubSpot Elite Solutions Partner, with accreditations in CRM implementation, integrations and onboarding.

HubSpot Elite Solutions Partner badge

HubSpot Elite Solutions Partner

Elite-tier HubSpot solutions partner.

  • HubSpot Technology Partner

    Custom HubSpot apps and UI extensions

  • CRM Implementation Accreditation

    Audited delivery for large-scale CRM implementations.

  • Quote-to-Cash Capability

  • Custom Integration Accreditation

  • Onboarding Accreditation

  • Software Industry Specialization

  • Information Technology Industry Specialist

YOUR NEXT STEP

Let’s fix what slows your sales team down.

Tell us where the process gets stuck. We’ll discuss your priorities and where our team can help.

  • Where your sales process gets stuck
  • What to investigate first
  • Whether our team can help

Book a strategy call.

BUYER QUESTIONS

Frequently Asked Questions

Scope, delivery and working with our team.

  • What does a sales operations agency do?

    A sales operations agency improves the processes, data and tools behind selling. We design and implement CRM improvements, workflows, forecasting and integrations with your managers, then support adoption.

  • How is sales operations different from RevOps?

    Sales operations covers lead handoffs, pipelines and forecasts. RevOps connects that work with marketing, customer success and finance. This service forms part of RevOps as a Service.

  • Does your sales operations consulting include implementation?

    Yes. Our sales operations consulting defines the process and priorities. We then configure HubSpot, build workflows, connect tools and test with your team.

  • Can you connect proposals, quotes and approvals to the sales process?

    Yes. We map proposal steps, quote requirements and approval owners to your deal stages. We confirm tool and subscription requirements during scoping. We scope billing and payment handoffs with your finance team through our Quote-to-Cash service.

  • Can you improve our existing HubSpot setup?

    Yes. We review your setup and agree what to keep, simplify or rebuild around your sales process. We check subscription and integration requirements during scoping.

  • Can you help us prepare for HubSpot’s self-updating CRM?

    Yes. HubSpot’s Growth Context brings together information about your business, customers and how your team works. We help prepare the CRM data, qualification rules and handoffs behind it. For self-updating CRM, we check feature access, connected activity sources, permissions and review rules before agreeing the rollout.

  • Can you support our in-house team?

    Yes. Add specialists to your team or ask us to manage the agreed systems work. We define responsibilities and priorities together.

  • How long does a sales operations project take?

    We set the timeline after reviewing your teams, workflows, integrations and data changes. We agree the scope, acceptance criteria and rollout plan before work begins.

  • What will our team need to contribute?

    Provide a decision-maker, system access and real deal examples. Your managers define the process, test the setup and run reviews. We provide training and documentation.

  • Do you take over selling or sales management?

    Your team retains selling, targets and people management. We handle the agreed systems work. Sales planning, compensation and lead generation require a separate scope.

WORKFLOWS & RESOURCES

Sales operations workflows we improve

From CRM data to forecasting: practical examples of our sales operations work, with guides to explore each topic.

  • CRM data quality

    We standardize fields, define data ownership and review duplicate records so sales workflows and reports use consistent CRM data.

    Read the data quality guide

  • Lead routing

    We define assignment rules, response expectations and escalation so each lead reaches the right owner.

    Read the lead routing playbook

  • Lead qualification

    We define qualification criteria and the information each lead needs before sales accepts the handoff.

    Explore Sales Workspace

  • Deal stages & pipeline management

    We define stage entry and exit criteria, required buyer evidence and responsibility for the next step.

    Read the pipeline diagnosis guide

  • Forecasting & sales reporting

    We align forecast categories, CRM inputs and reporting definitions so managers review pipeline, conversion and revenue risk consistently.

    Read the forecasting setup guide

  • GTM integrations

    We map fields between tools, assign data ownership and monitor sync errors.

    See our integration approach

FEATURED GUIDE

GTM Ops & Forecasting

Explore lead and deal management, pipeline hygiene, reporting templates and forecasting frameworks.

Explore the forecasting guide

Keep exploring

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Customer stories

Guides