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MAN Digital

Product support

Get help with HubSpot CRM Audit.

Installation, authorization, audit, result, or export support from MAN Digital.

Contact

Tell us where the process stopped.

Email hello@man.digital for installation, access, audit, or export support.

Include

Help us identify the run.

  • the HubSpot portal ID shown in the audit workspace;
  • the audit run ID, when available;
  • the time of the issue and your time zone;
  • the step you were completing; and
  • the visible error message or a screenshot with personal CRM data removed.

Useful checks

Four checks before you contact us.

  1. 01

    Confirm the correct HubSpot account is connected.

  2. 02

    Confirm the required permissions on the Review required permissions page were granted.

  3. 03

    Check whether another audit is already active for the portal.

  4. 04

    Retry after reconnecting if the app reports that the session expired.

Documentation

Need the complete implementation reference?

Review installation, permissions, audit behaviour, report delivery, deletion, and uninstall guidance.

Read the documentation Open audit workspace

For privacy or deletion requests, include the HubSpot portal ID and clearly state the request. MAN Digital's Privacy Policy and Terms of Service apply.